About 2017-08-06T22:42:49+00:00

ABOUT EVALUATE QUALITY

TRANSFORM YOUR CALL CENTER INTO A CUSTOMER ENGAGEMENT AND INTERACTION CENTER

Managing a call center is tough. We know. It’s where our parent company, Sage Advantage, excels. As a quality management service provider for call centers, Sage Advantage works every day to improve engagement and enhance customer experience.

Because our expert team has helped countless businesses to turn their call centers into profit centers, we know what’s at the core of their results — their quality monitoring software. Therefore, over a decade ago, we began our mission to design a quality management system that could improve ANY call center… no matter how big or small, no matter how simple or complex, and no matter what budget.

The Results: Today’s Premier Quality Monitoring Software

Creating this powerful agent-improving, customer-retaining software took a team effort. Our experienced experts combined with critical input from dozens of call center executives and managers. Plus constant refinement in understanding what customers demand from contact centers in an instant access business world, contributed to bringing Evaluate Quality™ to you.

We’ve successfully implemented Evaluate Quality™ in a variety of industries as well as governments to improve and maintain a high quality service in call centers throughout the world.

The real strength behind our industry-leading software is our people. Not only do you get a robust platform designed to improve your call center’s results, you get an entire team of experts who help you to accomplish that goal.

Find out for yourself the difference Evaluate Quality™ can make in your call center’s quality results.
Reserve your spot for a one to one demo or connect with us today.